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We’ve updated and fixed all the review request forms in your Saas Snapshots! These forms are now fully functional across all Priority Starts, Smiles, and Thumbs workflows for the following snapshots:

With these improvements, you can now confidently collect feedback and reviews without a hitch. 🛠️✨

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Getting client feedback is crucial for growth and trust-building. These updates ensure a smooth experience for your clients, so you can maintain professionalism and improve your services with accurate insights. 📊🤝

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Use the review forms in your current workflows.

For a step-by-step visual guide, check out this Loom video 🎥

💡 Test each form before sharing it with clients to ensure it meets your exact needs. 😊

Curious about the Sticky SaaS Machine but don’t have it yet? Learn more and get started here:https://go.hlprotools.com/kick-saas-starter-pack

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You can now rearrange menu items in the left-side navigation bar directly from the Theme Builder! 🎉 Whether you want to prioritize frequently used tabs or declutter your view, this update makes it super simple to customize your workspace. 🚀

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This feature lets you prioritize important menu items for your team or clients, making navigation faster and more intuitive. Perfect for keeping workflows streamlined and ensuring focus on what matters most. 💼✨

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Access Global Settings

Go to the Theme Builder in your sub-account.

Navigate to Global Settings.

Enable Reordering

Toggle the option to Enable Menu Reordering.

Drag and Drop Menu Items

Click and drag any menu item to reorder it.

Move "" to the top or drop "" lower down.

Save Your Changes

Click Save to apply your new menu arrangement instantly. ✅

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Check out this Loom video for a quick walkthrough! 🛠️

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Reorder based on your team's priorities. Highlight high-use tabs for faster access and push lesser-used items to the bottom for a cleaner interface. 💡

Transform your navigation experience and keep your team focused with this sleek new update! 🖱️✨

We’ve added detailed troubleshooting steps for the lockout feature in the Theme Builder, specifically focusing on using Google Sheets. This guide will help you diagnose and resolve issues when changes made in Google Sheets aren’t reflecting in the agency.

Troubleshooting the lockout feature effectively ensures that your lock and hide settings work seamlessly across your agency. By following these steps, you can identify and correct any discrepancies between your Google Sheets setup and the agency’s functionality, thereby improving overall performance and user experience.

- Ensure your Google Sheet is clean and accurately follows the provided sample format. Check for any added fields or invalid data that could cause issues.

- Confirm that the Google Sheet matches the required structure for the lockout feature.

- After creating the Web App URL, test it to ensure it is functioning properly. If you encounter errors or issues, this might indicate a configuration problem or an issue with data updates.

- A correctly configured Web App URL should display data in JSON format, including location ID and lockout settings. Ensure this data is accurately reflected.

- If the Web App URL shows errors or incorrect data, reprocess the setup and ensure that all configurations are correct.

- Verify that the JSON data is correctly formatted and includes all necessary fields for the lockout feature to work.

- Once the Web App URL displays the correct JSON data, refresh your agency to see the updated lockout and hide features in effect.

- Check that the lockout settings, such as hidden tabs or disabled tabs, are applied as intended.

- If the lockout feature still isn’t working despite correct JSON data and a properly configured Google Sheet, review the data in your Google Sheet for any errors or inconsistencies.

please refer to this accompanying Loom video.

By following these steps, you can ensure that the lockout feature is set up and functioning correctly.

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The Lockout Feature has been enhanced to support hiding custom menu links and new navigation links seamlessly. 🚀 Additionally, the accompanying Google Sheet has been revised with updated column headings for easier management. A sample sheet is now included in the Theme Builder documentation for reference. ✅

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This update makes managing your navigation links effortless, helping you maintain a cleaner, more professional workspace. Whether it’s customizing client views or streamlining your team's interface, these enhancements improve efficiency and branding consistency. 💼✨

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Access the Updated Google Sheet

Head to the Theme Builder panel and locate the Theme Builder documentation.

Download the sample sheet provided and make a copy for your use. 📄

Hiding Custom Menu Links

Open the sheet and find the section.

Copy the for the item you wish to hide (e.g., "Prompt Generator").

Paste the ID into the designated column on your .

Toggle the settings to enable or disable visibility.

Apply

Navigate to the Advanced Settings tab in the

Replace or update your application settings as needed to reflect the changes.

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Check out this Loom video for a step-by-step walkthrough! 🛠️

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Always ensure your Google Sheet matches the exact sample format to avoid errors. This ensures smooth functionality and a hassle-free experience. 📝

Transform your menu management with this powerful update today! 🚀

We’re excited to announce a new update in the Theme Builder: HL recently added the "Brand Boards" side menu link under the Marketing section. With this update, you can now fully customize the "Brand Boards" link, including the icon and text, directly through the Theme Builder—just like other menu links.

This enhancement allows for better control over the look and feel of the agency. You can replace the "Brand Boards" text with a label that fits your branding and adjust the icon to create a cohesive visual experience. Additionally, the update includes layout and styling options, ensuring the menu looks polished and professional.

Here’s how to customize the new "Brand Boards" menu link in the Theme Builder:

Go to the Theme Builder within your Agency View.

Under your sub-account’s Settings, scroll down to the Advanced section (Replace Tabs -> Location Settings) where you’ll find the option to customize tab labels.

You can now replace the text and icon for "Brand Boards" just like you would with any other menu link. The update also allows you to adjust the layout and styles to fit your branding needs.

After making your changes, save the updates, and they will be applied to your sub-account.

check out this Loom Video

This new feature provides added flexibility for creating a more branded and visually appealing sub-account. If you have any questions or need assistance with customization, feel free to reach out to our support team!

We’re thrilled to announce an exciting enhancement to our Theme Builder: Client Portal Customization! You can now use the Theme Builder to customize your Client Portal with your own branding colors, styles, and design, giving you more control over the look and feel of your portal.

This new feature allows you to fully customize the Client Portal to align with your brand identity. Whether it’s changing colors, adjusting layouts, or modifying login page settings, you can make the portal truly yours. It ensures a consistent brand experience for your clients, making the portal more engaging and visually appealing.

check out this Loom Video

Get ready to enhance your client experience with a beautifully branded Client Portal!

👀 What’s New?

We’re excited to announce updates to the Control Panel and new plan-based restrictions for our VIP and VIP Plus plans! These enhancements include a more streamlined way to manage your sub-account access for the support widget.

These updates provide greater control over sub-account access to support resources, helping you manage costs and improve efficiency. You can now easily choose which sub-accounts have access to live chat and email support and make quick adjustments as needed. The new Guided Tour feature which will be automatically activated will also help new sub-accounts get started faster, improving user experience across the board.

If you are on our VIP or VIP+ Plan, the support widget is now available for up to 10 sub-accounts of your choice. By default, the widget will be enabled for the first 10 sub-accounts listed in your GHL account.

To enable the support widget across all sub-accounts, you can choose to upgrade your plan from the top right corner of Control Panel to get access to live chat and email support for unlimited sub-accounts on our higher plans.

To manage which sub-accounts have access, simply disable the widget on an existing sub-account and reassign it to another from the Control Panel. This allows flexibility and customization based on your current needs.

For any new sub-accounts added in HL, the Guided Tour feature will now be enabled by default, ensuring a smoother onboarding process and helping new users quickly understand how to navigate and use the platform effectively.

check out this Loom Video

If you have any questions or need further assistance regarding this or help upgrading, please reach out to our support team!

We’ve enhanced the Theme Builder to extend customization options to the "Set Password" page. Now, the layout and brand colors you select for your login page will also apply to the "Set Password" page, providing a consistent look and feel across all your client-facing pages.

This update adds a layer of professionalism and consistency to your brand’s appearance. With these new capabilities, your "Set Password" page will now feature the same customized elements — such as logos, cover images, form positions, and loading icons — as your login page. This seamless experience helps reinforce your brand identity and improves the overall user experience, making it more engaging and visually appealing for your new team members or clients. 💼✨

check out this Loom Video

This feature is available immediately for all HL Pro Tools users. For any assistance or questions, please contact our support team.

We’re excited to announce a new feature in our Theme Builder: Multilingual support for renaming side menu links! This enhancement includes additional fonts to support Arabic, Chinese, and more. 🌍

This update makes it easier than ever to customize your interface for a global audience. You can now effortlessly rename side menu items in any language, including Arabic and Chinese, making your interface more accessible and user-friendly. This feature ensures that your agency can cater to different markets, enhancing the overall experience for non-English-speaking users. 💬✨

To use the new multilingual support:

check out this Loom Video

This feature is especially valuable if you are targeting a non-English-speaking market. Now you can easily customize your app’s interface to match the needs and preferences of your global audience. 🌐

If you have any questions or need further assistance, please reach out to our support team. Enjoy the new flexibility in your Theme Builder, and happy customizing! 🎉

We’ve updated the Theme Builder to support renaming the new menu tabs launched recently by GoHighLevel: GHL Swag and Private Integrations. This feature allows you to customize the names of these tabs to better fit your agency’s needs and preferences.

Renaming these menu tabs provides greater flexibility in how you organize and present information within your agency. Whether you want to use more descriptive names or align the tabs with specific functions or terminology relevant to your agency, this update ensures that your interface is intuitive and tailored to your requirements. This helps in enhancing usability and improving the overall user experience. 🛠️📋

To Rename the New Menu Tabs:

This feature provides an easy way to tailor your menu options to better suit your needs, ensuring that your Theme Builder is as functional and user-friendly as possible.

check out this Loom Video

Feel free to explore this new option and make the necessary adjustments to enhance your agency’s interface!