👀 What’s New?
We’ve added detailed troubleshooting steps for the lockout feature in the Theme Builder, specifically focusing on using Google Sheets. This guide will help you diagnose and resolve issues when changes made in Google Sheets aren’t reflecting in the agency.
🌟 Why it Matters
Troubleshooting the lockout feature effectively ensures that your lock and hide settings work seamlessly across your agency. By following these steps, you can identify and correct any discrepancies between your Google Sheets setup and the agency’s functionality, thereby improving overall performance and user experience.
👷 How it Works
- Verify Google Sheet Configuration:
- Ensure your Google Sheet is clean and accurately follows the provided sample format. Check for any added fields or invalid data that could cause issues.
- Confirm that the Google Sheet matches the required structure for the lockout feature.
- Check Web App URL:
- After creating the Web App URL, test it to ensure it is functioning properly. If you encounter errors or issues, this might indicate a configuration problem or an issue with data updates.
- A correctly configured Web App URL should display data in JSON format, including location ID and lockout settings. Ensure this data is accurately reflected.
- Troubleshoot Errors:
- If the Web App URL shows errors or incorrect data, reprocess the setup and ensure that all configurations are correct.
- Verify that the JSON data is correctly formatted and includes all necessary fields for the lockout feature to work.
- Validate Results:
- Once the Web App URL displays the correct JSON data, refresh your agency to see the updated lockout and hide features in effect.
- Check that the lockout settings, such as hidden tabs or disabled tabs, are applied as intended.
- Addressing Issues:
- If the lockout feature still isn’t working despite correct JSON data and a properly configured Google Sheet, review the data in your Google Sheet for any errors or inconsistencies.
For detailed and step-by-step visual instructions,
please refer to this accompanying Loom video.
By following these steps, you can ensure that the lockout feature is set up and functioning correctly.